Please find answers to (FAQs) Frequently Asked Questions below. This page covers things like our return policy, product warranty info, shipping, etc.
WHAT IF MY CARPET MARKERS™ DON’T ADHERE TO MY CARPET TYPE? WHAT’S YOUR RETURN POLICY?
Because Carpet Markers™ adhere to MOST, but not ALL carpet types, we offer our customers a 100% money back guarantee on our products. Should you find the product does not meet your expectations, you may return the product within 30 days of purchase, undamaged and in original packaging, for a full refund – no questions asked. Since all of our products are sold through Amazon.com, customers will need to simply initiate their return through the amazon.com website.
DO YOU SHIP OVERSEAS AND TO P.O. BOXES?
Yes, we do ship to PO Boxes in all 50 states within the United States. Unfortunately, we do not ship internationally.
DO YOU HAVE CUSTOMER SERVICE?
Of course! Please send all of your customer service inquiries to firstname.lastname@example.org. You can also reply to us on Amazon.com.
HOW DO I KNOW IF CARPET MARKERS™ WILL WORK ON MY CARPET?
Carpet Markers™ are made of 100% Nylon Hook and Loop material that is almost identical to the rough side of Velcro. Most (but not all) classrooms are covered with inexpensive industrial short-weave carpeting. Should you find thatCarpet Markers™ do NOT adhere to your carpet type, we offer a 100% money back guarantee – we even pay for the shipping!
WHAT IS A SHORT WEAVE INDUSTRIAL CARPET?
Short weave carpeting is thin industrial carpeting that is woven tightly into rows of small loops. The following is an image capture of the kind of carpeting that adheres perfectly to Carpet Markers. These carpets can also be purchased inexpensively at major retailers for customers seeking an alternative to expensive classroom rugs pre-designed with sitting locations.
WHERE CAN I BUY CARPET MARKERS™?
Carpet Markers™ are available exclusively today on Amazon.com while supplies last!